Forms & Funnels
Marketing Operations & Technology

I build the systems that connect marketing activity to measurable results.

Forms, funnels, routing, data and the reporting that proves it worked.

Mark Hines
About me

Mark Hines

Marketing Operations & Martech Developer

I design and build the systems marketing teams run on. With over 20 years building marketing websites and supporting digital ad operations, plus a solid grounding in data analysis and reporting, I bring campaigns from rough concept through to tracked, measurable results.

My process is hands-on and detail-driven — it has to be. I manage over 100 WordPress sites, keeping plugins, updates, and forms running without anything breaking downstream. Day to day, that means owning everything from page setup and form configuration through pixel implementation and reporting, making sure the data at every step is actually right.

Currently building real projects to deepen my JavaScript, GTM, and analytics skills, working toward a broader role in marketing operations.

Skills, experience and education
Platforms
HubSpot Salesforce Google Tag Manager
Data & analytics
GA4 SQL Python (Pandas) Tableau
Build
JavaScript HTML & CSS Forms & landing pages Ad operations
Feb 2020 – Current
Web & Marketing Operations Specialist
Shield Legal
  • Build and maintain WordPress landing pages for lead-generation campaigns across multiple sites
  • Configure Gravity Forms webhooks, mapping lead data to CRM records via PHP-based qualification logic
  • Implement GTM, GA4, and paid media pixel tracking (Meta, TikTok) with custom dataLayer events for lead conversions
  • Set up server-side Conversions API (CAPI) tracking to improve conversion accuracy
  • Troubleshoot tracking discrepancies from form submission through CRM handoff to ad reporting
  • Partner with digital ad operations to keep campaign tracking and CRM data aligned
Jan 2019 – Feb 2020
Freelance WordPress Designer & Developer
Freelance / Self-Employed
  • Designed and developed responsive WordPress websites for small businesses, individuals, and bloggers.
  • Worked directly with clients to understand business goals, content requirements, and website needs.
  • Customized WordPress themes, page layouts, navigation, forms, and other website elements.
  • Created mobile-friendly websites with a focus on usability, clean design, and user experience.
  • Managed website updates, content changes, troubleshooting, and ongoing client support.
Jun 2008 – Dec 2018
Digital Marketing Specialist
Legal Marketing Division / FindLaw / Thomson Reuters
  • Created design concepts efficiently to meet deadlines.
  • Designed digital assets for the online marketing team, including banner ads, social media images, and email creatives.
  • Worked on internal and external marketing material including print, presentations, newsletters, and education materials.
  • Designed user-centric, highly impactful landing pages with a focus on mobile friendliness and interactivity with forms.
  • Implemented Google Tag Manager and Google Analytics for the Marketing team.
  • Conducted usability design and testing to continuously improve conversion.
Jan 2006 – Jun 2008
Web Designer and Developer / SEO Assistant
Wise Law Media
  • Designed, developed, and maintained the internal website and landing pages, along with several client websites.
  • Designed and built WordPress templates.
  • Maintained WordPress sites.
  • Assisted with SEO duties including link building through various methods, maintaining and updating social media profiles, and on-page optimization.
Self-Taught, On the Job
20 years, hands-on experience I Learned by doing — building real sites, forms, and campaigns for two decades, rather than through formal coursework.
Ongoing
In Progress JavaScript, Advanced Google Tag Manager, and in depth marketing analytics — building real projects to apply what I'm learning as I go.
Replies within one business day
LinkedIn /in/markhines
Location City, State Open to remote